Why are your US shipping prices so high?
Currently, the cost of shipping from Canada to the US is much higher through Canada Post than the rates that USPS charges for the same route in reverse. We are working on a solution to save our customer's both shipping fees and duties, and we will update you as soon as we can. In the interim, please keep in mind that the fees are in CAD not USD.
What should I do if you are out of a product that I want?
Please email us at email@example.com and we will let you know when we expect to restock that item.
Where are you located?
We are located in Listuguj, Quebec, and travel all over the maritimes for events and pow wows.
Where do your products come from?
Our clothing is made overseas, designed in Listuguj, and printed in Montreal.
What payment methods do you accept?
We accept credit cards, e-transfers, money orders, Paypal, Apple Pay, cheques, and cash.
Can I pick-up my order?
Yes, at checkout you will be given the option of selecting local pick-up, and we will email you as soon as your order is prepared for pick-up at our shop in Listuguj.
Can you bring my order to one of the communities you will be visiting?
Yes. Please select local pick-up at checkout and email us your location to schedule your delivery.
Is it true that you donate to local organizations and even individuals? How can I get you to donate to someone I know?
We are committed to donating at least 10% of our net profits, from the struggling family next door to the underfunded local program. If you have an idea of a good place for our next donation to go, don't hesitate to contact us. We will also be establishing the Wele'g fund in 2023 in partnership with our sister brand Welteg, please stay tuned for further information.
Do you offer wholesale?
Yes, we do, and we will be launching a wholesale ordering option on our website in 2023. In the interim please contact firstname.lastname@example.org for wholesale inquiries.
Can you recommend a small business friendly printing company?
We certainly can, we highly recommend In Print in Montreal, QC.